Stitch Fix
Reviews and Complaints

Can not reach anyone to change email so that my account is current & they can reach out to me if needed

I need 3 months out for Ashton and to cancel his subscription not happy at all can't even get into my a account

Answer a call! I want a refund of $20

This is ridiculous

Why cant I talk to a live person

Wish I never started with Stitch Fix

No customer support phone number. I dont want to wait 1-2 days to resolve an issue. Why is there no phone number?

I was charged $53 for this call when I was told it would be one dollar. I have requested a complete refund from my credit card company.

I was charged $ 20 on my account which was canceled on Jan 27th, I no longer want anything to do with Stitch Fix, it's to hard to get in touch with you

You have not issued my refund for the $271.00 for the 3 shirts and a pair of pants. I sent them back to you.

I have the receipt from the post office. I'm sick of dealing with you. I'm calling consumer affairs on you, and I'm ready to take legal action against you.

Katherine Burnett. rockie11211@***.com

I want to cancel this subscription and order, and they are not allowing me to cancel it. I have tried everything. Can you help me, or do I need to get a lawyer?

I want to talk to someone! Unless I can talk to a person, I will cancel any orders! Need 100 symbols mmmmm

I have been bailed twenty dollars and I don't know why because Y all done, build me $200 and something. So, why are you billing me?

20 more dollars? It don't make no sense and I don't want you to be billing me twenty dollars

They took 20 dollars from my checking account, and an hour later, they took a second 20 dollars from my account. I need to know what the second 20 dollars was for.

No one has helped me in the last four months! I've been a long-standing customer and would like some assistance!

I can't log in, so therefore I can't change or request anything! It keeps saying my account is deactivated. However, I keep receiving fixes every two months.

I even sent a note in my return fix this month to please contact me!

This is the worst customer service ever. Linda@***.com, 816-809-****.

I can no longer afford this a death in my family. I need to cancel my subscription.

Sorry to have to leave. Outfits were really nice.

I was charged the styling fee even though I purchased. I would like to ask questions and no one to communicate with. So frustrating.

Two of the three articles have been credited. It went well. We are waiting for the third article to reach their return department.