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New Reviewer

Please I need an extension

Stitch Fix - Please I need an extension
Stitch Fix - Please I need an extension
Please return the funds you took out of my account. I've been really busy and haven't had time to send them back. Please I'm a single mom of 3 and I really need the money. You guys took everything I had Please give me an extension to return the items Please I really need it my kids need it Please I just got paid from my job yesterday and everything is gone. Please!
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ID
#3805269 Review #3805269 is a subjective opinion of poster.
Cons
  • No customer support that is honest and helpful
Loss
$270
Preferred solution
Full refund

Didn’t receive fifth item in box

Pair of Toms shoes listed on fix but shoes were not in the box! Customer service agent was very helpful and took shoes off of my fix. Adjusted checkout immediately. I had no problems completing my checkout.
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ID
#3834996 Review #3834996 is a subjective opinion of poster.
Location
Brooklyn, New York

Needing to ask question will my shipment arrive today?

Nothing happened I just wanted to know if my package will be delivered today? that's all or do you know when it will arrive. If so can you be kind of enough to let me know thank you
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ID
#3830744 Review #3830744 is a subjective opinion of poster.
Location
Louisville, Kentucky

Took my money without notification

Took my money from bank with out me knowing. I was trying to place an order cause it was supposed to be free, when I got it said I had to pay so I canceled it.
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ID
#3828992 Review #3828992 is a subjective opinion of poster.
Location
Zanesville, Ohio
Loss
$20
Preferred solution
Full refund

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New Reviewer

My money was taken from my bank account.

I didn't order anything from the site. I did check the site out cause a friend told me to go there cause her first order was free. But when it said I had to pay I exited out .
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ID
#3828945 Review #3828945 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Billing

Stitch Fix - Billing
I was charged 154 on my card have no clue what this is for dont have a account please refund this card I do not want charged for anything that is not accessed
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ID
#3828674 Review #3828674 is a subjective opinion of poster.
Location
Pharr, Texas
Cons
  • Over charged
Loss
$156
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I need my rent money back

Need my money back now or I will be put out on the streets with no place to go at all what so ever so please give me my 270 dollars back
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ID
#3825939 Review #3825939 is a subjective opinion of poster.
Location
Baltimore, Maryland
Cons
  • Taking money out of checking accounts when you should not
Loss
$270
Preferred solution
Full refund

Mistakenly contacted stitch fix through this website

Stitch fix has excellent customer service and my issue was immediately resolved. I went through your website by mistake and have no issue with stitch fix.
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ID
#3822773 Review #3822773 is a subjective opinion of poster.
Location
Western Springs, Illinois
New Reviewer

Extend return date

I received a package on 8/1 that I didnr know I ordered. Im out of town and I cant return it in 3 days
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ID
#3820477 Review #3820477 is a subjective opinion of poster.
Location
Cambridge, Massachusetts
Preferred solution
Extended return date

About order

Stitch Fix - About order
So I noticed they was running a promotion deal! 20 off youre first purchase, I have 6 kids to get ready for school and I work a lot of hours, so I thought this would be neat and a surprise for the kids! I signed one of my sons up just to see how things worked. Got his...
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ID
#3820127 Review #3820127 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

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Verified Reviewer
New Reviewer

Want to cancel

Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel Cant get live person Want to cancel 587200
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ID
#3817311 Review #3817311 is a subjective opinion of poster.
Location
Flanders, New Jersey
Preferred solution
Cancel subscription

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Verified Reviewer
New Reviewer

I need my money refunded

That was my rent money and I need that Back or I'm be put on the streets Y'all not gonna let me stay with you
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1 comment
#2225357

You need to call them.

ID
#3811980 Review #3811980 is a subjective opinion of poster.
Location
Baltimore, Maryland
Cons
  • Customer service number response team
  • Poor customer service
  • You charged me for everything
Loss
$270
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Double acct

Some how managed to end up with 2 accts instead of 1. But customer service has been helpful in trying to correct the problem.

User's recommendation: I would recommend.

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ID
#3808722 Review #3808722 is a subjective opinion of poster.
Preferred solution
One of the 2 accts closed
New Reviewer

Can i get the white top in 2x I sent it back but paid for it. I forgot to select exchange so i sent an email

Can i get 2x in my white top. I sent it back but was charged for it. Please call if u have any questions call Peggy Durance 616-366-****

User's recommendation: Great service.

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ID
#3808422 Review #3808422 is a subjective opinion of poster.
Location
South Haven, Michigan
Pros
  • Customer service
  • Easy to place an order
Cons
  • None so far
Preferred solution
Exchange for white top from 1st order

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Verified Reviewer
New Reviewer

Cancel order

I didnt mean to place an order yet. I just had surgery and dont have the funds available to buy luxury items until I return to work. I am on disability and living on $861/month until I get back to work.
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ID
#3808420 Review #3808420 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
I need to cancel current order. I ordered by mistake.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need my money back

Money was taken off my card and that was my rent money and I'm about to be put out on the streets I can be on no streets living
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ID
#3806486 Review #3806486 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$270
Preferred solution
Full refund

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