Stitch Fix

This company made a mistake regarding my refund and then refused to assist me further when I sent an email asking for my refund. Instead, I was told they would close my account.

This was their way of helping their customer. I was supposed to get a full refund for three items. Instead, I got a call saying they made an error and had given me a store credit and so they could not refund me without charging me again.

Then, they only put a portion of the store credit on my card, but it was from yet another mistaken refund from another item. They are impatient and unhelpful.

I signed up for a stitch fix box and gave all my information and when I went to pay with my PayPal account you guys took the styling fee money and then discontinued my account it's now says not active so I need my refund back now please. My phone number is miamekins@***.com

And my phone number is 443-852-****

I've said all I wanted to say. I don't want to say anymore.

This is why I sick of this.

I have filled it out 3 times. I am not writing 100.

I need assistance with size and style. I'm petite.

The fit varies depending on the clothes. As for shoes, I may be able to wear a size 7.

I'm not sure. I cannot buy from a store without a phone number.

You are sending me in circles just trying to get a return label for a purchased item! I need to return my items how do I get a return label!!!

You have not issued my refund for the $271.00 for the 3 shirts and a pair of pants. I sent them back to you.

I have the receipt from the post office. I'm sick of dealing with you. I'm calling consumer affairs on you, and I'm ready to take legal action against you.

Katherine Burnett. rockie11211@***.com

I have been bailed twenty dollars and I don't know why because Y all done, build me $200 and something. So, why are you billing me?

20 more dollars? It don't make no sense and I don't want you to be billing me twenty dollars

No one has helped me in the last four months! I've been a long-standing customer and would like some assistance!

I can't log in, so therefore I can't change or request anything! It keeps saying my account is deactivated. However, I keep receiving fixes every two months.

I even sent a note in my return fix this month to please contact me!

This is the worst customer service ever. Linda@***.com, 816-809-****.

Answer the phone! I need to speak to an actual live individual! My issue isn't solved, and I need to actually talk to a customer service representative!

Thank you,

Carol Barrow

893-443-****

I have a 20 dollar charge to my account that I never made! I tried calling to talk to someone, but was given the run around to log in to account.

Which I no longer have! Just want to talk on the phone with someone to straighten this out!

I scheduled and previewed a fix several weeks ago. It did not arrive as scheduled last week. This week, I received an email from Stitchfix with a receipt that said, 'Sorry your fix did not work out.' I want to be sure no one else received the fix and also recoup the $20 styling fee I paid, as I did not receive the fix that was styled.

Theres no way to speak to a real person about quality issues anymore, and i have one or two damaged items every single month now. This is ridiculous.

I'm wondering when my order will ship. It's been a while.

No one answered my phone call.i tried two numbers. I ordered a sweater last week and it still haven't shipped.

You are unable to speak to a live person with the phone number for customer service, and that is incredibly dissatisfying. The call hangs up on you immediately.

This is terrible customer service. I am a size extra small for tops, but I continue to receive an incorrect top sized extra extra large. The tag says extra small, but the inside tag of the sweater indicates it's extra extra large and it's enormous. This has happened twice.

I've reached out to my stylist. I would like a refund of my $20 styling fee, charged twice.

I need someone to call me, please. My number is 414-840-****.