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Contact Stitch Fix Customer Service

How to Reach a Person at Stitch Fix

Verified Contact Information

Toll-Free Number:

  • 1-844-386-3850
Call customer service
Send Message

Customer Service:

  • 1-415-882-7765

Stitch Fix Emails:

Customer Service
Legal

Stitch Fix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Stitch Fix Phone Number
1 (844) 386-3850
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular Stitch Fix Email Address
hello@stitchfix.com
Stitch Fix Live Agent Availability
57% of callers successfully reach a real person
Issue Resolution Rate
Low (31% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Stitch Fix?

Most Popular Number:

(844) 386-3850
Total calls: 31 661 Issues resolved: 3 417 Last call: Apr 17, 2026

The Stitch Fix phone number which you can reach any time of the day is 1-844-386-3850. This Stitch Fix contact number is available for inquiries and assistance related to the company’s services. You can also call Stitch Fix by dialling the customer service number, which is 1-415-882-7765. Whether you need to enquire about return and replace or need information about payment and charge, use this Stitch Fix call number to get timely and practical assistance. If you are unable to get through via Stitch Fix customer service call, you can visit the Stitch Fix website and navigate to the FAQs section. This section features the most common issues faced by Stitch Fix's customers.

Stitch Fix also offers excellent customer support via the live chat feature available on the Stitch Fix website. To access the Stitch Fix customer service chat feature, visit the official website and head to the "Help" option under the "Questions ?" section. On the next page, you will find the chat icon positioned at the bottom right corner of the page. You will first be required to log in to your Stitch Fit customer service account to initiate the live chat session. Whether you require help with exchanges or returns or have delivery or billing issues, you can contact Stitch Fix customer service via the live chat service.

Should you have any inquiries, concerns or grievances regarding Stitch Fix's products and services, you can email them at hello@stitchfix.com. The email contact is established to serve as a direct channel for addressing customer support requirements of Stitch Fix in a focused and efficient manner. Alternatively, you can use the online customer support form available on the website. Complete the form with your name, email address, and a brief explanation of your issues and concerns with Stitch Fix contact. Once you submit the request form, the customer support team will review the form and get back to you with answers or possible solutions to your issues during regular Stitch Fix customer service hours.

PissedConsumer Club

Contact Information

Stitch Fix Website:

Stitch Fix Help Center:

Corporate Office Address:

Stitch Fix, Inc.
One Montgomery Street, Suite 1500
San Francisco, California 94104
United States

Fax:

+1 (415) 463 1119

Summary of Stitch Fix Customer Service Calls

46K TOTAL
CALLS
02:08 AVG CALL
DURATION
31% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stitch Fix?

Return/ Replace Question:

  • “There is no place to show. I want to return all items”
  • “Change billing”
  • “Need to return order”

Payments and Charges Question:

  • “Fraud”
  • “Unknown Charge”
  • “Charge me 313.00”

Shipping and Delivery Question:

  • “To located fix delivery. NO HELP RECEIVED. THAT NUMBER GIVES NO OPTIONS SAYS THANK YOU FOR CALL! NO HELP STITCH FiX DOES NOT CARE.”
  • “Wrong delivery address I didn't get in front of my door”
  • “Package never arrived”

Request for Information Question:

  • “Help billing.”
  • “HELP cant sighn in”
  • “Questions about my first box”

Activation/ Cancellation Question:

  • “Cancellation of account”
  • “Cancellation”
  • “To cancel”

Account Question:

  • “Unable to access account. Have to change email address to get password assistance.”
  • “Because I don’t have an outstanding balance I paid updates”
  • “I got a box & I don’t have an account.”

Product/ Service Question:

  • “Problem with a recent purchase”
  • “I am very upset right now. I dropped off my stitch fix two days after it came to my house at White Bear Lake post office in Minnesota and now you never received it. I am very upset. I do not want to pay for my stitch fix and you ran it on my card.”
  • “Love my products”

Refund Question:

  • “Refund!!!!”
  • “Refund”
  • “Need refund on yearly subscription and want to cancel”

Cards Question:

  • “My gift card is saying invalid and has never been usef”
  • “Gift card not received”
  • “Waiting for gift card”

Staff Question:

  • “Customer service”
  • “Crap service”
  • “Discontinue service”

Employment Question:

  • “My very first order was so excited, because I started new job, and I had new clothes to try, I opened up the bat.I opened them up OMG the beautiful bat.You guys sent me A2X.I'm not even close to being a two x”
  • “Paycheck”
  • “W-2t tax form 2025”

Website/ Application Question:

  • “Your site won’t let me in”
  • “Can’t get into your app to checkout”
  • “I can't find my order online when I log in”

Other Question:

  • “Messed up order”
  • “Order messed up”
  • “Missing a mail in bag”

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