Contact Stitch Fix Customer Service
Stitch Fix Phone Numbers and Emails
Toll-Free Number:
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(844) 386-3850
Customer Service:
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(415) 882-7765
Stitch Fix Emails:
How to Contact Stitch Fix?
Most Popular Number:
| Total calls: 31 030 | Issues resolved: 3 412 | Last call: Jul 7, 2025 |
Stitch Fix Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stitch Fix Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Stitch Fix is 8443863850. 71% of consumers used this number to address their issues and concerns. Meanwhile, 56% of users reported contacting a real person successfully by dialing the phone number 4158827765.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Stitch Fix may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stitch Fix Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Stitch Fix is 8443863850. 71% of consumers used this number to address their issues and concerns. Meanwhile, 56% of users reported contacting a real person successfully by dialing the phone number 4158827765.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Stitch Fix may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Stitch Fix mainly because of return/ replace, shipping and delivery.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Stitch Fix is hello@stitchfix.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Stitch Fix Website:
Stitch Fix Help Center:
Corporate Office Address:
Fax:
Stitch Fix Customer Service Reviews
Received my fix but no return label on return bag, waiting on response from stitch fix and its been two days and its due back after 3 days
Getting people to answer the phone. I am unable to do a purchase because I cant toll to someone. Thanks
I am trying to let the company that my Visa card was compromised. I will be getting a new one in eight days so I can pay for two merchandises.
How Good is Stitch Fix's Customer Service?
Summary of Stitch Fix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Stitch Fix?
Return/ Replace Question:
- “Return questions”
- “Mailed return”
- “Wrong shorts exchange”
Payments and Charges Question:
- “Payments”
- “Billing”
- “Talk to someone about bill and return clothes”
Shipping and Delivery Question:
- “Package was mailed to wrong afdress”
- “Did not receive return label on return pkg”
- “No delivery”
Request for Information Question:
- “Need to speak with a representative”
- “To speak with a representative”
- “I would like to talk to a person about the clothing”
Activation/ Cancellation Question:
- “Would like to cancel 2 of the items I orderec”
- “Cancel stitch fix”
- “Cancel order”
Account Question:
- “Close account deceased”
- “My email address is not working in order for me to logo and I am a returning customer, I just need some assistance.”
- “Says I owe money something wrong with my account”
Product/ Service Question:
- “Problem with old fix”
- “Damaged item”
- “I didn't order anything why are sending me things?”
Refund Question:
- “Refund”
- “Refund styling fee”
- “Refund for my styling fee since my account is not active”
Cards Question:
- “Add new card”
- “Purchasing gift card and getting “invalid date” message for delivery date”
- “Gift card issue”
Staff Question:
- “Customer service”
- “Discontinue service”
- “Customer service help”
Employment Question:
- “I need my check stubs forOct Nov Dec Jan please. I did go out there close yesterday due to water damage Lithia Springs ga.”
- “Retiring from job; canceling subscription”
- “Job”
Website/ Application Question:
- “I can't find my order online when I log in”
- “The website is not going to the pages”
- “I put in an application just wanted to ask a few questions”
Other Question:
- “Confusing emails”
- “Need dress pants (out fit) for a very important date”
- “HR inquire”
Compare Stitch Fix Customer Service To
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