Contact Stitch Fix Customer Service
Stitch Fix Phone Numbers and Emails
Toll-Free Number:
-
(844) 386-3850
Customer Service:
-
(415) 882-7765
Stitch Fix Emails:
How to Contact Stitch Fix?
Most Popular Number:
| Total calls: 30 819 | Issues resolved: 3 409 | Last call: Apr 17, 2025 |
Stitch Fix Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stitch Fix Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Stitch Fix is 8443863850. 71% of consumers used this number to address their issues and concerns. Meanwhile, 56% of users reported contacting a real person successfully by dialing the phone number 4158827765.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Stitch Fix may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stitch Fix Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Stitch Fix is 8443863850. 71% of consumers used this number to address their issues and concerns. Meanwhile, 56% of users reported contacting a real person successfully by dialing the phone number 4158827765.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Stitch Fix may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Stitch Fix mainly because of return/ replace, shipping and delivery.
32% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Stitch Fix is hello@stitchfix.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Stitch Fix Website:
Stitch Fix Help Center:
Corporate Office Address:
Fax:
Stitch Fix Customer Service Reviews
I am trying to let the company that my Visa card was compromised. I will be getting a new one in eight days so I can pay for two merchandises.
How Good is Stitch Fix's Customer Service?
Summary of Stitch Fix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Stitch Fix?
Return/ Replace Question:
- “Exchange”
- “I need to change my payment method”
- “Change payment method”
Payments and Charges Question:
- “Bill”
- “I was charged $ 20 on my account which was canceled on Jan 27th, I no longer want anything to do with Stitch Fix, it's to hard to get in touch with you”
- “20.00 charge on my Venmo account t and I have not signed up for a fix since July 2024. I would like those funds returned to my account and do not want to be a part of stitch fix any longer”
Shipping and Delivery Question:
- “Missing package”
- “Wrong order”
- “Not receiving packages”
Request for Information Question:
- “Questions about order etc”
- “Questions about purchas”
- “Discuss purchase of recent Stitch Fix”
Activation/ Cancellation Question:
- “Cancel Stitchfix”
- “Cancel fix”
- “Cancel”
Account Question:
- “Cannot access my account- no longer have access to this email”
- “Need a QR code for a return lable. Did not receive bag or lable. Can not print a lable”
- “Account issues”
Product/ Service Question:
- “I purchased an item and have not gotten a confirmation for shipment in two weeks”
- “Can’t access website cuttently”
- “Damage package”
Refund Question:
- “Refund for my styling fee since my account is not active”
- “My refund”
- “Refund”
Cards Question:
- “Need gift card”
- “Visa card compromised”
- “Issue with card on file”
Staff Question:
- “Discontinue service”
- “Customer service”
- “Customer service help”
Employment Question:
- “Retiring from job; canceling subscription”
- “Job”
- “Need to get paystubs”
Website/ Application Question:
- “I can't find my order online when I log in”
- “The website is not going to the pages”
- “I put in an application just wanted to ask a few questions”
Other Question:
- “Didn’t order”
- “I need extra time for my fix you sent me that I never ordered. I'll send back in mail today.”
- “Should have gotten $20 off my order”
Compare Stitch Fix Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
