Stitch Fix
Reviews and Complaints
I can’t log on
Preferred solution: Help log on it’s so frustrating this was supposed to be taken care of and again it’s not working
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Verified ReviewerDidn’t order anything for you
- Customer service
- Customer service number response team
- Not recei
Preferred solution: Full refund
No choice of afterpay
Preferred solution: Return the full amount I paid and allow me to pay in increments with afterpay.
I’m not pissed
User's recommendation: Try Stitch Fix
Afterpay
Cancel order
- Items delivered to your door
- Seems like an easy processi
- Finding clothes without shopping
- Price points
Question about specific exchange availability
Could not sign in
User's recommendation: Remember pw
Wrong sizes
Preferred solution: The discount even if I return the shoes because they were the wrong size.
Inactive account
- Stylist learns your style
- Terrible service when it comes to active accounts
- Website issues logging in
Preferred solution: Re-activate my account
I have contacted them to cancel and still getting charged
Stop all Diliverly from stitch and fix stop taking money from my account. Will contact bank to look into unauthorized with drawing from stitch and fix
Preferred solution: Full refund
Refund money
Preferred solution: Full refund
I need to make a return
Preferred solution: Full refund
User's recommendation: Nothing
Return items
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