Stitch Fix
Reviews and Complaints
Question about a message I received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift cards
Gift card please call
- Seems like an easy processi
- Items delivered to your door
- Cannot reach customer service
Preferred solution: My gift card money back.
User's recommendation: Idk
I signed up, but have no answer. Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received receipt or email of my purchases
- Products and support
- Great service
- Always having to fill out these questions
Preferred solution: Let the company propose a solution
Dogs eat the package that the mail person through over the fence
Preferred solution: Full refund
I would like to talk to a person
I never received any response from my first review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Allentown, PennsylvaniaNew hire need bar code for drug test
Your sending me a shipment without my authorization
- I want my money back
- Prices are too high
- Customer service sucks
Preferred solution: Full refund
Duplicate outfits
User's recommendation: I would recommend this service again
Was charged for a whole box
- You charged me for everything
- No warning i was about to be charged for everything in my box
- Not a quick response
Preferred solution: Full refund
User's recommendation: Beware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gallup, New MexicoUnauthorized payment
Preferred solution: Full refund
Change of address
User's recommendation: Highly recommend. It’s exciting to get new fixes. Returns and exchanges are easy and quick.
I would like to discontinue
Preferred solution: My wife, Susan Estep was one of your customers. She died December 30, 2021 of cancer. Please stop all future shipments and remove her account from your files.
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