Anonymous
map-marker Piscataway Township, New Jersey

I'd like to cancel my account. can't call a phone number. can't do online chat

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i would not recommend this service to anyone kahdsflkasdhfklhdKHSLKSFHAKLSDFHLKASFHDLKASJFHDKLAJSHDFLKASDJDADFHKLAJFDKLALDFJHSDAKLFHAKLJDAJSHFKLASHDKFJASHKLFJSHAKLDFHKLASDJFHKLADSJHFKLAHDKFLHASKDFHKASDJFHLDAJSFHLDAKJFHIEUFLA***&&(((&&&^^&*)))(*&^%%%^&*()))(*****CCCCC555555****555555****555555****555555****555555****555555****555555****555555****555555****555555****555555****555555****555**** xxxxx
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User's recommendation: vv vvv

Kiu A

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Verified Reviewer
| map-marker Federal Way, Washington

Payment

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Last year I bought my niece some clothes from you guys and I havent been able to pay back what she kept because I was out with Covid and now Im looking to pay back what I owe to you guys and I changed my payment method because I ended up getting a new card. So I am just looking to pay back what I owe you guys now.
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Preferred solution: Price reduction

Tracey C Xhq

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Verified Reviewer
| map-marker Winder, Georgia

Didnt recieve my order

I never received my order. It says it was delivered on the 2 day of July. But it was not here. And I was really looking forward to receiving it.
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Preferred solution: Deliver product or service ordered

Theresa Z Dtz

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Verified Reviewer
| map-marker Richmond, Texas

I love stitch fix

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Dress came in the wrong size they didnt have my size and didnt want to lose the discount for purchasing the whole box called Stitch Fix and they honored the discount and return the dress awesome customer service
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MELANIE G Wou
map-marker Jerome, Ohio

Return

Hate everything - what a waste of my time. Its so far from what I wanted that its unreal. I never suggested I wanted work attire!! Im a surgeon & Wear scrubs all Day!
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Loss:
$20
Pros:
  • Clothing
Cons:
  • Them working in bad faith
  • I find better deals elsewhere

Preferred solution: Full refund

User's recommendation: Absolutely not

Lisa C Zbu

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Verified Reviewer
| map-marker Summit, New Jersey

I just give up. That’s it i just cant do it anymore. Just refund me for the dress.

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I got a dress to return i got the priority mail letter thing sent to me. And it apparently was ruined in transit. Could u please send me another bag
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Preferred solution: Full refund

User's recommendation: I don’t know what u want me to say. Because im not happy at this moment

Shivani Ddu
map-marker Brunswick, Georgia

Charge

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I asked fedex to return to sender rather than unpacking and putting return in scanned bag. I will use scanned bag from now on
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User's recommendation: Don’t return to sender. Put clothes in the return bag so it is scanned.

Anonymous
map-marker Louisville, Kentucky

Needing to ask question will my shipment arrive today?

Nothing happened I just wanted to know if my package will be delivered today? that's all or do you know when it will arrive. If so can you be kind of enough to let me know thank you
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Christina R Nup

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Verified Reviewer
| map-marker El Paso, Texas

Issues with delivery

Call wasn't answered. I was disconnected on because lines were too busy. Issue was never resolved! By email nor by calling!
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Preferred solution: My items delivered and not charged for something I never received.

Anonymous
map-marker Zanesville, Ohio

Took my money without notification

Took my money from bank with out me knowing. I was trying to place an order cause it was supposed to be free, when I got it said I had to pay so I canceled it.
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Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker Fond Du Lac, Wisconsin

Order

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Contact by email and previous to email was extremely difficult and frustrating. After finding a number to call, the representative that I spoke to was extremely helpful. I wasn't receiving my previews. Payment was taken from my account however They put a hold on my account that said there was an issue with payment. I'm still waiting for my next Fix, which is extremely late.
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User's recommendation: It's hard to say. It depends if they've finally fixed the issues. If not, I will cancel and wouldn't recommend using.

Anonymous
map-marker Western Springs, Illinois

Mistakenly contacted stitch fix through this website

Stitch fix has excellent customer service and my issue was immediately resolved. I went through your website by mistake and have no issue with stitch fix.
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Edith C Cnq

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Verified Reviewer
| map-marker Albuquerque, New Mexico

I listed my size as "L" and received 6 blouses in XXL

The size was wrong. The choices were terrible. I have nothing more to add! Please cancel any future orders with Stitch-Fix
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Don't sign on with Stitch-Fix

Anonymous
map-marker Tahlequah, Oklahoma

Canceling my account

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Company friendly . clothes awesome. prices way too high. Stylist got it right first time. Just what I asked for. Speedy delivery too. Arrived sooner than expected . I just can't afford 54 dollar dresses and 44 dollars shirts . my first order was 200 dollars . just not in my price range. Another company had dame dress for 8 dollars .
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User's recommendation: Prices are high

Anonymous
map-marker New Orleans, Louisiana

Because the price of them was way to high I can go to the same store get the stuff for low price

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price it was wet n had a odor to them poor customer service they need to change the price and make sure this never again
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