Stitch Fix
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Stitch Fix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stitch Fix has 3.1 star rating based on 1346 customer reviews. Consumers are mostly neutral.
39% of users would likely recommend Stitch Fix to a friend or colleague.
- Rating Distribution
Pros: Great clothes, Good variety and good products, Great service.
Cons: How hard it is to contact a real person, How hard it is to get in touch with someone, Customer service number response team.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stitch Fix has 3.1 star rating based on 1346 customer reviews. Consumers are mostly neutral.
39% of users would likely recommend Stitch Fix to a friend or colleague.
- Rating Distribution
Pros: Great clothes, Good variety and good products, Great service.
Cons: How hard it is to contact a real person, How hard it is to get in touch with someone, Customer service number response team.Recent recommendations regarding this business are as follows: "Yas", "Do not do busy. Never received money back on your returns", "Don't get started with this app-", "Stay away", "Don’t sign up even when you cancel they still have you on the list for more orders.".
Most users ask Stitch Fix for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Stitch Fix Reviews
"Canceling order"
Wrong time to purchase financially. wrong time of the month. I really love the products you have provided for me. User's recommendation: Excellent
"Exchange for different size"
I returned a small prosperity jacket due to fitting like an X-small. But when I went to exchange for a medium .. none available.. I ordered a large. I had to...
Atlanta, Georgia
Cancel orders
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Seattle, Washington
Never received a refund
User's recommendation: Do not do busy. Never received money back on your returns
Canceling order
- Contact if you cancel
Preferred solution: Apology
User's recommendation: Excellent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't return clothes...the bag I was provided is WAY too small
Preferred solution: Full refund
Very unhappy
- No pros
- No cons
Preferred solution: Full refund
User's recommendation: Do not use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I only want to rate my frustration to change an email address
- No comment
- No comment
Preferred solution: A response to a very simple question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancelation
- Style
- Price
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I canceled my order in January and I am still on the schedule to receive a order
- Have a wide variety of options
- There is never anyone to talk to when needed
Preferred solution: My account canceled and no further orders! I want to erase my credit card information!
User's recommendation: Don’t sign up even when you cancel they still have you on the list for more orders.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Shipment sent items inbox do not match invoice
Company fixed the issue and I have been provided with apology. Sent correct information via email
- Clothes come to me
- Not always appropriate
Preferred solution: I can’t keep the clothes if I do not know the price wrong invoice sent. Need more than three days grace. Period because wrong information was sent.
Remove me from any future clothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Waiting for a call back
Preferred solution: Exchange for same dress without the problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor quality of item purchased
- Variety
- Quality
Preferred solution: Full refund
User's recommendation: beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven’t received my box after many delays
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Return and refund
Company fixed the issue and I have been provided with apology. My stylist did something about it after she read my feedback. Ashley O went management and I received an apology and the refund on items returned.
- Stylist was amazing
- No customer service
Preferred solution: Refund for returned freestyle items.
User's recommendation: Do not get freestyle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burt, New York
Wrong person‘s shipment sent to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have an address change
Preferred solution: i need to make an address change
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